Teams of examiners assess every exam paper. They are specialists in their subjects, and follow a strict marking scheme. Principal examiners oversee the process to make sure that grades are awarded fairly to all candidates.
However, if you feel that your exam result does not represent your work, you can ask to have your paper re-marked.
Request a re-mark
If you believe that your exam results are incorrect, you can request a re-mark. In most cases you will have to pay a re-marking fee.
Please note that all remarking requests should be submitted to ssa.enquiries@britishcouncil.org
Remember: your grade and mark may be lowered, confirmed or raised following the enquiry. If your grade is raised, you may be entitled to a full refund for this service.